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Passengers with Reduced Mobility

OCS - Special Assistance

A Special Assistance Travellers Guide 

For general inquiries regarding passengers with Reduced Mobility contact OCS help desk on 01275 473403 or for Mini com users 01275 473670.

  • Terminal Facilities
  • Lifts to all floors
  • Wheelchairs
  • Help desk for passengers with reduced mobility
  • Disabled toilets with help buttons
  • Braille signs
  • Induction loop
  • Mother and baby changing rooms
  • Car Park Facilities
  • Help buttons on entry barriers and payment machines
  • Larger bays in the long and short term car parks
  • Wheelchair friendly minibuses

Click here to view Service Standards.

PLEASE NOTE:
Pick up and drop off is not permitted on the Terminal Forecourt.

Customers requiring assistance should go to the Pick up/Drop Off Car Park, located adjacent to the terminal building. Help can be requested through the intercom system at the payment machine or the entry barrier.

Accessible Travel & Leisure is a company dedicated to providing specialist holidays for travelers with disabilities. For further information please visit their website at ocs.co.uk.

*UK BT landline calls to 0871 334 4444 will cost no more than 9ppm. Calls from mobiles and other networks may vary.

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